Lifetime Comfort Commitment - Juna Sleep Systems

The last mattress you ever have to buy

We want you to get the most out of our products so you can easily change out parts whenever you would like. Additional inserts can be added to further personalize your comfort.

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HOW IS THIS POSSIBLE? DISCOVER IT HERE!

If you got a flat tire, you wouldn’t replace your entire car, would you?
Of course not! So why would you do the same thing with your mattress?

Collectively we dump 30 million mattresses into our landfills each year. Together, those mattresses take up 9 trillion square feet of space. That’s enough to cover all of New York City!

At Juna, we want to reduce this astronomical waste by providing you with a mattress that not only lasts longer but also adapts to fit your needs as you and your mattress get older. Here’s how.

THE JUNA <strong>COMFORT COMMITMENT</strong>

THE JUNA COMFORT COMMITMENT

We live in a world in which products do not last, and warranties seldom are worth the paper they are written on. Luxury mattresses can cost as much as $15,000 and ONLY come with a 10-year warranty — yet the average life expectancy of that mattress is just 7 years. That’s a lot of money for a small amount of time.

At Juna, we do things differently. Our mattresses are built to last a LIFETIME.

Not only is the Juna mattress rated to last at least 18 years, depending on the Juna model, but each model also comes with our Lifetime Comfort Commitment. That means even after the warranty has passed, we’ll gladly add or replace parts to suit your needs. Novel; we know, but service of our products after the sale at no cost for our in-home services! It’s not too good to be true, this is customer service at the next level. Here at Juna, we care about the way you sleep, and we love to help people achieve success with the best rejuvenating sleep system in the world. 

Whether you need a replacement part or you simply desire a change in firmness, we can help personalize your Juna mattress, however — and whenever — you want. Many luxury layers make up our Juna Mattress, and based on your feedback and our expert knowledge of components, we can adjust the recipe to fit your exact support needs.

Simply call us and our expert technicians are on the job. We will take the time to listen to you and any changes you may like to make. We will offer professional advice and in-home services free of charge. Often as you want, and you’ll never pay anything for our services. The only thing you’ll ever have to pay for is if you desire a new part or upgrade. Our Juna Mattress technicians would be happy to assist you with any requests or questions you may have.

New parts often take as little as 5 to 10 minutes to install. If you live within 100 miles of one of our Juna stores or approved retail partners, we provide the service for free. **Mile radius may vary by location.

With our Lifetime Comfort Commitment, you never have to buy a whole new mattress again just replace parts over time with the latest and greatest in materials.

This is why the Juna mattress is truly the last mattress you’ll ever have to buy.

MULTIPLE FEELS.
1 INCREDIBLE MATTRESS.

You can personalize your Juna mattress to fit your exact needs.
You can change anything, at the time through our ZIP&FLIP system.

  • Soft
  • Plush
  • Medium
  • Firm
INCREDIBLE MATTRESS

ZIP&FLIP

It takes only a few minutes to customize your mattress to the way you like to sleep.

<strong>ZIP&</strong>FLIP
JPP_zip_image

TERMS AND CONDITIONS

  • You must use the Juna product for 14 days before we can exercise the Lifetime Comfort Commitment.
  • All you need to pay is the cost of the materials.
  • Shipping is free if you live within 100 miles of our store. ** Radius may be different per location.
  • You can exercise the Lifetime Comfort Commitment as long as you own the Juna product.
  • Returns will be accepted only if you have exercised the Lifetime Comfort Commitment at least twice and have kept the product for at least 60 days. The mattress must be in the same condition as delivered. Returns are not excepted on adjustable bed frames.
  • You can exercise the Lifetime Comfort Commitment as often as you like; we are happy to help.
    If you have any questions, please consult the FAQ or CONTACT US. We’re happy to help!

THE JUNA PROMISE

THE <strong>JUNA PROMISE</strong>

120-NIGHT RISK-FREE TRIAL

At Juna Sleep Systems, we want you to have a satisfying and comfortable sleep experience with our Juna Mattress and pillow products. That’s why we offer a 120-night risk-free trial period, which allows you to try out our products and determine if they’re suitable for you.

If you’re not completely satisfied with our product, you can return it for a full refund after 60 days and 3 comfort adjustments. However, it’s important to follow our recommended procedures for adjusting the mattress to ensure that you experience its full effect. Here at Juna we can make a professional in-home adjustment after 2 weeks of sleeping on our products. We ask that you allow us to change the feel of your mattress at least three times, waiting two weeks in between adjustments. This will give us the opportunity to find the right feel and support that fits your individual needs.

If you don’t follow our recommended procedures and decide to return the product, we’ll charge a restocking fee of 20% to cover the cost of processing and inspecting the returned product. It’s important to note that our return policy only applies to Juna Mattress and pillow products that are manufactured by Juna Sleep Systems.

At Juna Sleep Systems, we’re committed to helping you achieve a good night’s sleep.That’s why we offer a lifetime comfort commitment that extends beyond the trial period. We want you to be completely satisfied with your purchase, and we’re here to help you achieve that. With thousands of satisfied customers we know what works so trust the process.

 

18-YEAR WARRANTY FOR JUNA PRESIDENTIAL SERIES MATTRESSES

The Juna mattress is built to last a lifetime. We use the strongest materials on the market to help your Juna mattress stand the test of time.

If our product does wear out early, that should be our problem, not yours. That’s why we offer a FULL 18-year warranty on each Juna Presidential mattress. If you notice premature failure (a body impression of 1″ or greater) within the first 18 years of owning your mattress, we’ll replace the material at no cost to you.

By using the provided mattress protector, you will be able to protect your investment. Body fluids and other spilled liquids can prematurely break down materials. This voids the warranty if the liquid damage is found to be subdermal.

Beyond the 18-year warranty period, you can replace the component that breaks down instead of the whole mattress. This will save you a substantial amount of money over buying a new mattress.

Although rotating the mattress is not mandated by this warranty, it is still strongly recommended to protect your mattress and provide you with more years of satisfaction.

Between our 120-night trial, 18-year warranty, and Lifetime Comfort Commitment, you’ll be able to keep your Juna mattress for life.

12-YEAR WARRANTY FOR JUNA CHOICE SERIES MATTRESSES

The Juna mattress is built to last a lifetime. We use the strongest materials on the market to help your Juna mattress stand the test of time.

If our product does wear out early, that should be our problem, not yours. That’s why we offer a full 12-year warranty on each Juna Presidential mattress. If you notice premature failure (a body impression of 1″ or greater) within the first 12 years of owning your mattress, we’ll replace the material at no cost to you.

By using the provided mattress protector, you will be able to protect your investment. Body fluids and other spilled liquids can prematurely break down materials. This voids the warranty if the liquid damage is found to be subdermal.

Beyond the 12-year warranty period, you can replace the component that breaks down instead of the whole mattress. This will save you a substantial amount of money over buying a new mattress.

Although rotating the mattress is not mandated by this warranty, it is still strongly recommended to protect your mattress and provide you with more years of satisfaction.

Between our 120-night trial, 12-year warranty, and Lifetime Comfort Commitment, you’ll be able to keep your Juna mattress for life.

QUESTIONS?
WE HAVE ANSWERS!

Check the FAQ

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